Privacy Policy
Introduction
Welcome to Chillax! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
Personal Information
When you make a purchase or sign up for our communications, we may collect personal details such as your name, email address, shipping address, payment information (processed securely by our payment processor), and phone number (if provided).
Non-Personal Information
We also gather non-personal information that helps us understand how our website is used. This includes your IP address, browser type, device information, pages visited, and time spent on our site.
How We Use Your Information
Processing Orders
We use your personal information to process and fulfill your orders, ensuring smooth delivery and customer service.
Improving Our Services
The non-personal information we collect helps us analyze website usage and improve our services, enhancing your overall experience with us.
Communication
We may use your contact details to send updates about your order, newsletters, or promotional offers. You can opt out of receiving marketing emails at any time by following the unsubscribe link included in those communications.
Security
We use your information to protect our website and services from fraud and technical issues, ensuring a secure and safe experience for all users.
How We Protect Your Information
We implement industry-standard security measures to safeguard your personal information. This includes secure servers and encryption to protect your data from unauthorized access.
Sharing Your Information
With Service Providers
We may share your information with trusted third-party service providers who assist us in processing payments and delivering orders. These partners are obligated to protect your information and use it only for the intended purposes.
Legal Requirements
In certain situations, we may disclose your information to comply with legal requirements or to protect our rights, privacy, safety, or property.
Your Choices
Access and Update
You can access and update your personal information by contacting us directly.
Opt-Out
To stop receiving marketing communications from us, you can unsubscribe using the link provided in our emails or by reaching out to us directly.
Cookies
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand your interactions with our site and personalize your experience. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the information provided on our website. We are here to assist you and ensure your privacy is protected.
